Tip of the Week Archives - Sound Computers | Westbrook, CT

Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that are not. In this digital age, customers also expect more from those that they do business with.

Microsoft 365 is the most popular of all major office productivity software. It has 48.8% of the global market share (just edging out Google’s apps by a couple of percentage points).

As a small business owner, you know that every penny counts. When it comes to making a large purchase like a new PC, you want to be sure that you’re getting the best possible value for your money while also offering the performance you need to keep your operation running.

Few things invoke instant panic like missing a mobile device or laptop. These devices hold a good part of our lives. This includes files, personal financials, apps, passwords, pictures, and videos.

One constant about technology is that it changes rapidly. Technology tools that were once staples, like Internet Explorer and Adobe Flash, age out. New technology tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks.

While older technology may still run fine on your systems, that doesn’t mean that it is okay to use. One of the biggest dangers of using outdated technology is that it can lead to a data breach.

One of the big draws of a laptop computer is that you can use it anywhere. You don’t need to have it plugged in all of the time because it has an internal battery.

Your laptop may start out with several hours of battery life when you first buy it. However, the lifespan can get shorter as time goes by and battery health takes a hit. Sometimes this can be due to a lack of PC maintenance. Other times, it's due to the environments that the laptop is subject to (such as a hot car).

How much does your business rely on technology to keep your organization running forward? As business technology becomes more complex, it’s becoming increasingly popular for organizations to have their own internal IT departments to manage and maintain it. Yet, small businesses don’t often have the necessary funds for such a feat. How can your company afford quality IT service? You can start by pursuing managed IT solutions from a managed service provider.