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MANAGED SERVICE PROVIDER: A STRATEGIC APPROACH TO INFORMATION TECHNOLOGY

Strategic approaches and innovations are part and parcel of informational technology and related fields. Managed service provider (MSP) is another innovation that is partially related to the subscription model. (For more information on what an MSP is, visit this site for more information.)

The majority of the companies are more toward the services which are in the market and required by the IT support. They don’t feel the need of using the services which are related to a subscription model or the relatively new services. 

Reasons for using MSP:

One of the reasons for the rapidly growing popularity of Managed Service Provider is the factor of stability. The MSP ensures the stability of the clients and is said to be inexpensive as well. However, another reason why companies are preferring MSP can be the usage of cloud servers. Companies are now digitizing their operations and for that they are using MSP.

MSP and IT support:

Managed Service Provider helps the company to notice the technical issues beforehand. This helps the company to understand the minor issues and also eradicates the chance of losses. However, regular maintenance and proactive services are required by the company to make sure that the network runs smoothly and effectively.

Benefits of utilizing MSP:

Managed Service Providers can be amazingly beneficial. This is especially true for the companies that need technical support and expertise. Maintaining the IT infrastructure can be difficult for companies which is one of the reasons for the preference of MSP. Mitigating the security threats and increasing the life span of the devices are two important factors of the Managed Service Provider.

1.     Centralizing the network: System centralization is extremely beneficial as it consumes all the data in a single unit which helps in centralizing the network. Moreover, centralization speeds up the processes and improves the company data. 

2.     Increased support: System management and continuous monitoring help the IT system to be upgraded with no risk and increased cost. The systems will be updated without any support.

3.     Efficient IT budget: MSP helps in budgeting the IT services in the most efficient manner. MSP will allow the systems to be updated without any extra cost which will eventually decrease hardware and maintenance costs. 

4.     Security and safety of the data: Outsourcing the data with MSP is no longer problematic as MSP is designed in such a way that it ensures the data management regulations and provides backup of the systems. 

5.     High-level productivity: MSP addresses the technical issues beforehand which saves a lot of time and money. Therefore, with the help of MSP, there will be minimal system failures and breakdowns which will help the employees to work more efficiently and productively. 

6.     Accountability of the service provider: The specialists associated with MSP are professional people with extensive IT knowledge which can help and guide you at every step. The employees can focus on their work while the assigned specialist takes care of the IT issues. 

Nonetheless, to use any service one needs to study and explore it. To get a reliable service, you must look for a specialist who can guide you through the whole process.

February 20, 2020
Sound Computers
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Top 10 Ways to Speed Up Your Computer

It has been over a year since you purchased that new computer. The once lightning fast computer is starting to slow down. Tasks are seemingly taking longer and longer. You wonder to yourself, “Will this computer ever run as fast as it once did?” Wonder no more. Here is a list of 10 ways to whip your computer back into shape:

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December 13, 2019
Sound Computers
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How Do I Prevent Ransomware?

There were 204 million reported Ransomware attacks in 2018.


In 2019, we are on track to double that number. Protecting yourself is more important than ever. In this article, we will outline a series of best practices. After reading this, you will have a better understanding of ransomware and ways to protect yourself.

Ransomware is a type of malicious software. It will encrypt a victim’s files when installed which will cause you to lose access to them. Attackers will demand a sum of money to decrypt the files which will allow them further access. Once ransomware is loaded onto a victim’s machine, it will scan the local network and attempt to load onto other systems. Once infected, there are two courses of action: Pay the ransom or recover your files from a backed up version.

Paying Ransom

Security researchers and malware analysts recommended against paying ransoms until recently. After several large government agencies and municipalities paid the ransom and were able to recover files, some have changed their opinion. Paying ransom has drawbacks. First off, you are allowing the attacker to prove their business model is profitable which allows them to continue attacking others. Paying the ransom is no guarantee you will gain access back to your files. If you do decide to pay the ransom, first ask to have several of your files decrypted to verify their ability and willingness to help. Most attackers will ask for a payment through Bitcoin. Pay via bitcoin or other safe sites like Paypal which encrypt your information. Don’t ever give the attacker any information on your bank or give out your credit card number.

Restoring from backup

Recovering your data from a backup also has challenges associated with the location of where the data is backed up. It could have been encrypted during the initial attack. If you do have access to your backed up files, before restoring them you need to make sure that the ransomware has been removed and the attack method has been identified. After this, you can safely restore your files.

Best practices to safeguard

Practice good internet browsing habits along with caution when opening email attachments.

  • Use the least privileged account necessary. If you have your main account set up as an administrator, it will give an exploited piece of software full access to your system. Set your account to the least privilege necessary to block further access.
  • Have multiple backups. Have both an onsite and offsite backup. Periodically verify these backups. Rotate out an external drive for your local backup so you always have an isolated local version. Consider a backup software that creates bare metal images.
  • Patch your software. Make sure your operating system and software are up to date. Applying security updates will eliminate known security vulnerabilities that attackers can exploit.
  • Don’t open unknown files. Received an unexpected email attachment from a sender you know? Delete it and contact them. Attachments form an unknown sender? Delete the email without opening it. Downloading a new piece of software? Make sure the site is reputable that you download it from.
  • Install anti-virus software. Many different security vendors offer protection suites with anti-ransomware protection.
  • Practice good password habits. Use a password manager and ensure passwords are strong and not reused. Enable two factor authentication when possible.
  • Use Firefox or Google Chrome as browsers along with installing an anti-scripting and ad blocking plugin. I suggest ublock origin.

Summary

Ransomware has become a serious problem with the ability to cripple entire networks. Make sure you follow good practices along with staying cautious. This will help protect you and ease the pain in the event of a ransomware attack. As with all computer vulnerabilities, there is no guaranteed method of protection.

https://www.us-cert.gov/sites/default/files/2019-07/Ransomware_Statement_S508C.pdf https://www.statista.com/topics/4136/ransomware/

December 1, 2019
Sound Computers
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How to identify phishing emails

According to the FBI’s Internet Crime Complaint Center, in one year people lost 30 million dollars to phishing schemes. It is an important skill to be able to spot a phishing attempt. In this article we will cover what a phishing email is, ways to spot a phishing email, and tools to verify the authenticity of links placed within emails. After reading this article, you will be able to better protect yourself from phishing attempts.

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November 7, 2019
Sound Computers
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Virtual Private Networks

You have probably heard of Virtual Private Networks, commonly abbreviated as VPN(s). There is a lot of conversation about how they help protect your browsing data from being viewed or how using one can make it appear that you are located in another country.
So what is a VPN and how do they work? Should I be using one and, if so, how do I choose the proper one?

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October 10, 2019
Sound Computers
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The value of a password manager.

Passwords can be difficult to remember and frustrating when forgotten. It is no wonder why 52% of people use the same password for everything. While reusing passwords may be convenient, it is far from secure. The abundance of site breaches and password leaks from disgruntled employees means reusing your passwords on multiple sites can lead to issues.

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September 27, 2019
Sound Computers
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